How To Use This Website and Placing Orders Online
 
1. Follow the Category links to the item you are interested in
 
2. Change desired quantity
 
3. Click on Add to Cart
- if the site will not allow you to add an item please make sure you are accepting cookies, if the page gives you an error it is our fault and please email us at info@psep.biz and tell us the item number and what page it is on and we will fix it ASAP. 
 
4. Item Added - click ok
 
5. If you are ready to checkout go to the top of the webpage and click on CHECKOUT,
If you want to keep shopping after adding an item you must use our Previous Page link at the top of the webpage to go back a page.
 
6. Fill in Info and shipping method and submit.
*please note if you live outside continental US - please read Sales Section below

        
Best Price Guarantee
We are very confident that we have the best prices on the net. Please feel free to compare for yourself. If for some reason you find a better price please email us at info@psep.biz and we will beat or match any price. The best price must include shipping and handling charges and does not include other companies specials or clearance prices.
 

Sales
We Have a $10 minimum order fee. All orders under $10 will be charged an additional $4 handling fee. All prices are for internet, mail and phone orders, We accept All Major Credit Cards and PayPal. If you are in another country other than United States we only accept orders through money orders Only. Please email us first for a shipping quote.
 

Shipping Outside the Continental 48 States-
including Alaska, Hawaii, Virgin Islands, Puerto Rico, Canada, APO's and FPO's
-We are now shipping outside the continental united states through the United States Postal Service Airmail (4-10 days). Please follow the steps below for ordering instructions.
1) Shipping Quote: please send a email to info@psep.biz, include the part #'s of the items you are interested in purchasing and your physical and email address and we will respond to your shipping inquiry usually within 1 hour during normal operating business hours. MON-FRI 9am - 5pm Central Standard Time.
2) Paying by Credit Card (US billing addresses only): You will be provided a toll free # in your shipping quote to call if you would like to place your order over the phone or you may use our mail order form - click here. Due to the growing number of credit card fraud purchases we will only ship to the Credit Card Billing Address that is verified. If we do not receive a AVS Match by our processor we will not ship your order. You will be notified and will need to place your order through the mail. Since we are unable to verify any Credit Cards outside the United States, We will only accept payments from Canada through a money order, please go to step 3.
3) Paying by Money Order: This option is for shipping to other addresses other than your credit card billing address and those outside the united states. You can use our mail order form - click here. Or if you do not have a printer, please send us your name, address, the items you want to purchase with price, add the shipping quote we gave you, and send it to Pat's Small Engine Plus, 680 EAST DUAL BLVD, ISANTI MN 55040 accompanied with the Money order and we will ship out the part the same or next day after the funds arrive. Remember to take the additional 5% discount off your order if it is over $300.00.
 

Sales Tax:
All Minnesota residents will be charged 6.5% sales tax.
 

Mail Orders:
YOU CAN USE OUR mail order form - click here OR:
Send money order or credit card information to
Pats Small Engine Plus
680 EAST DUAL BLVD
ISANTI MN 55040

Include our item number, price, and quantity requested. Add an additional $6.95 for shipping and 6.5% tax for Minnesota residents. Due to many problems with checks and insufficient funds from personal checks and Return fees from our bank, Personal checks will no longer be accepted.

 PHONE ORDERS
1-763-413-1344
  FOR PHONE ORDERS (EXT 4) - you must have our part numbers and prices from the web or you will receive our store price 
  FOR PARTS LOOKUP (EXT 2) - please note that we have no parts lookup capabilities since we are not a dealer for any marine company. You would need to contact an OEM dealer to get the OEM part numbers to match to our website of aftermarket parts.

           
 
 HOURS OF OPERATION:
 

MONDAY - THURSDAY : 9AM - 7PM Central Standard Time

FRIDAY: 9AM-3PM Central Standard Time

SATURDAY: 10AM - 2PM Central Standard Time

CLOSED SUNDAY

Privacy Statement:
All information we collect from you will be used in our company only. We will not provide or sell any information to any other company or organization. The only e-mail's you will receive from us will be for order confirmation.

Shipping:
Standard residential shipping is $6.95 (for the complete order - not per item) continental US. Hawaii and Alaska must Ship by Second Day Air. If you are ordering from Hawaii or Alaska please click the second day shipping option or you will receive delays in your order.   Second Day Air and Overnight Shipping  prices are not guaranteed.  Shipping charges may change. If any change is needed you will be contacted by PSEP with a price quote. All orders are shipped Via UPS or USPS. All orders are shipped out by us or one of our distributors within two days unless item is backordered, in which we will notify you. Tracking #'s are available upon email request
only, usually you will automatically be sent one through our UPS system.  Please email info@psep.biz, tracking numbers are not available for two days. Standard shipping usually takes up to one week for delivery after order is placed.

Backorders:
Pat's Small Engine Plus tries its best to keep all items in stock. If an item is backordered or is no longer available we will notify you immediately.

Returns:
Items may be returned within 30 days. No returns on used parts. 20% restocking fee on all other items unless it is our own shipping error. Shipping cost is the responsibility of the customer unless  it is our error in which we will credit you the difference. If you need to return an item please email info@psep.biz  for proper item return instructions.

Cancellations:
All Cancellations must be phoned in by 12pm central time on same business day of order. On orders placed after 12pm central time you have until the next business day. 12PM Central time.