Home Page Ordering Info Contents Contact Us

Contact Us     
 

View Cart   Empty Cart   Check Out
   


 Email
Sales, Customer Service- info@psep.biz
Parts Inquiry-
PARTS@PSEP.BIZ

 
Official PayPal Seal           

 

HOURS OF OPERATION:
MONDAY - WEDNESDAY
: 9AM - 5PM Central Standard Time

TUESDAY
- THURSDAY : 9AM - 6PM Central Standard Time
FRIDAY
: 9AM-3PM Central Standard Time
CLOSED SATURDAY AND SUNDAY

Contact us by Email
You should receive a response from one of our parts look-up assistants within a hour of normal operating hours (except for Mondays, we receive hundreds of emails over the weekend so a reply may be delayed) When You Receive a Response From Us With Availability of A Part You Will Be Given A Toll Free Number For Convenient Ordering. If we feel you need to contact us by phone you will also be given a Toll Free Number to call for additional parts Lookup Assistance.
parts@psepmarineparts.biz

 Contact us by Phone
Unfortunately Due To The Increasing Number Of Customers Returning Products and Saying It Was Our Parts Lookup Team Giving Them The Wrong Part Number Over The Phone. We Have No Choice But To Initiate a Email First Policy.
-For all of our past and current customers, we apologize for This Inconvenience, But Still Feel Free To Contact Us With The Toll Free Number You Were Provided On Your Last Invoice.
By using the email first policy we are going to be able to
1) Cut out a lot of unnecessary time consuming phone calls, by using email it will cut the time spent on a parts lookup request from an average of a 10 minute phone call down to 2 minute average it takes us for a email response.
2) Keep a record of all inbound and outbound emails for determining responsibility of errors.
3) Less time on phone means better prices we can give our customers.


 Mail
Pat's Small Engine Plus
680 EAST DUAL BLVD
ISANTI MN 55040